Frequently Asked Questions
How fast can a contractor arrive?
Response times vary by location and service type, but many of our contractors offer 24/7 emergency service with average response times of 30 to 90 minutes. When you submit your request, we'll let you know the expected response time for your area.
Is there a cost to use Urgent Contractor?
No. Our matching service is completely free for homeowners. You only pay the contractor for the work they perform.
Are your contractors licensed and insured?
Yes. Every contractor in our network is required to maintain appropriate state licensing and insurance coverage. We verify credentials before they can join our platform.
What areas do you serve?
We operate nationwide across all 50 U.S. states. Whether you're in a major city or a rural area, we'll do our best to connect you with a nearby professional.
What if I'm not satisfied with the contractor?
We take quality seriously. If you have a concern about a contractor in our network, please contact us at [email protected] and we'll work to resolve the issue.
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